Question 1

Is TrackMyWorth really free?

Accepted Answer

Yes! You can track up to 5 bills for free, forever. No credit card required. When you're ready for more features like net worth tracking, budgets, and unlimited goals, upgrade to Premium anytime.

Question 2

How do I create an account?

Accepted Answer

Click the 'Sign Up' button in the navigation, enter your email and password, and you're ready to go. You can also sign up with your Google account for even faster access.

Question 3

Do I need to provide payment information to start?

Accepted Answer

No! Start tracking bills completely free with no credit card required. You only need payment information when you decide to upgrade to Premium features.

Question 4

How does bill tracking work?

Accepted Answer

Simply add your recurring bills with amounts and due dates. We'll remind you before they're due and let you track payment history. You can categorize bills, add notes, and view spending insights all in one dashboard. Learn more about effective bill tracking strategies.

Question 5

Can I track one-time expenses?

Accepted Answer

Currently, TrackMyWorth focuses on recurring bills. One-time expense tracking is on our roadmap for future updates.

Question 6

What bill categories are available?

Accepted Answer

We offer common categories like Housing, Utilities, Credit Card, Subscriptions, Insurance, and more to help you organize your bills.

Question 7

Can I attach receipts to bills?

Accepted Answer

Receipt attachments are planned for a future update as a Premium feature. Currently, you can add notes to your bills to track important details.

Question 8

How many budget categories can I create?

Accepted Answer

Budget tracking is a Premium feature. Premium users get unlimited budget categories to track all their spending.

Question 9

Does TrackMyWorth sync with my bank?

Accepted Answer

Secure bank connection is coming soon as a Premium feature. Currently, TrackMyWorth uses manual entry to give you complete control over your data.

Question 10

What is net worth tracking?

Accepted Answer

Net worth tracking (available on Premium) lets you record your assets (savings, investments, property) and liabilities (loans, debts) to see your total financial picture over time. Learn how to calculate and track your net worth.

Question 11

How secure is my financial data?

Accepted Answer

We use bank-level 256-bit encryption, secure Firebase authentication, and industry-standard security practices. We never store your bank credentials. All data is encrypted both in transit and at rest.

Question 12

Who can see my data?

Accepted Answer

Only you. Your data is private and secured in your personal account. We never sell or share your financial information with third parties.

Question 13

Can I export or delete my data?

Accepted Answer

Yes! Premium users can export all data to CSV anytime. All users can request full data deletion by contacting support.

Question 14

Can I change plans later?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately, and we'll pro-rate any payments.

Question 15

What happens when I cancel?

Accepted Answer

You can cancel anytime with no questions asked. Your data remains accessible on the free plan, but premium features will be disabled at the end of your billing period.

Question 16

Do you offer annual plans?

Accepted Answer

Yes! Our Premium Yearly plan is $39.99/year (save 33% vs monthly). Lock in early bird pricing now before rates increase!

Question 17

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor Stripe.

Question 18

Do you offer refunds?

Accepted Answer

Yes! We offer a 14-day money-back guarantee. If you're not satisfied within the first 14 days of upgrading to Premium, contact support for a full refund.

Question 19

Can I use TrackMyWorth on my phone?

Accepted Answer

Absolutely! Our mobile-first design works perfectly on phones, tablets, and desktops. The app is fully responsive with dark mode support for comfortable viewing on any device.

Question 20

Is there a mobile app?

Accepted Answer

Currently, TrackMyWorth is a web app that works great on mobile browsers. Native iOS and Android apps are planned for the future.

Question 21

Do you support multiple currencies?

Accepted Answer

Currently we support USD. Premium users will get access to multiple currency support in an upcoming update.

Question 22

How do I get support?

Accepted Answer

Free users get email support (response within 48 hours). Premium users get priority email support (response within 24 hours).

Question 23

Can I request new features?

Accepted Answer

Yes! We love feedback. Email us at hello@trackmyworth.com with your feature requests, and we'll add them to our roadmap.

Frequently Asked Questions

Getting Started

Bill Tracking

Budgeting & Net Worth

Security & Privacy

Pricing & Billing

Features & Support

Learn More About Personal Finance

How to Track Recurring Bills

Calculate Your Net Worth

50/30/20 Budget Rule

Find Forgotten Subscriptions

Still have questions?